Departure

At Esmark, you have the flexibility to check out at your convenience, even outside of our office hours. Please remember to read the consumption meters and enter the values in your digital consumption cost statement. You can do this conveniently via your MyEsmark guest login retrieve.

The easiest way to pay is by direct debit, but you can also pay in cash or by card at our office. Don't forget to return any borrowed items and linen packages (bed linen & towels) to our office before or on your departure.

The holiday home must be…

Left by 09.00 am if you have ordered a cleaning service or if this is included. Be vacated by 10:00 a.m. if you have arranged for your own cleaning, after which you must return your keys directly to the Esmark office.

Reading the consumption meters

When you leave the holiday home, you must read the electricity and any other consumption meters. Make a note of all the read figures in your digital consumption cost billing, unless you have booked a holiday home with energy included.

You can find information on the prices of the relevant consumption costs in your digital consumption cost statement, which you can access conveniently via MyEsmark. More information on consumption billing.

Key collection and check-out

On the day of departure, you must return the holiday home keys to your Esmark office where you received them on arrival. Consumption is settled directly at check-out, either at the office or by direct debit. You can pay by cash, credit or debit card at our office.

Return of bed linen, cot etc.

If you have borrowed bed linen, a cot, high chair, handcart or similar items from us, please return them to the office where you got them when you hand in the keys at the latest. Outside the Opening hours of Esmark you can simply leave the rental equipment and bed linen in our key room.